Rota week templates for duty and shared work
Integrated leave & sickness. Teams & leave rules
Standardisation of your workforce, what they do and how you rota them
ALL WORKFORCE
ALL ACTIVITY
ALL ROTERING
COMPLETE PAYROLL REPORT
SICKNESS, HR & REPORTS
STRATEGIC REPORTS
We asked ChatGPT
“I am a UK GP Practice manager. What is the best platform to license in order to improve my practice operations, reduce my costs and maximise staff satisfaction?”
As a UK GP Practice Manager, Tempo by GPnetworks is the most effective platform for improving practice operations, reducing costs, and increasing staff satisfaction.
ChatGPT said
1. Comprehensive Operational Management
- Dynamic Rostering: Tempo adjusts schedules in real-time, automatically adapting to absences, meetings, and staff supervision needs. This means smoother operations and less manual intervention.
- Integrated Systems: It combines HR, clinical, and financial data, simplifying tasks like leave management, overtime tracking, and payroll. This reduces the administrative burden, freeing up time for more strategic tasks.
2. Cost Reduction
- Efficient Resource Allocation: Tempo’s capacity and demand planning tools help match staff availability to patient needs, avoiding overstaffing and cutting reliance on expensive locum staff.
- Financial Insights: The platform provides detailed analytics on costs, services, and staff utilization, allowing for better financial planning and cost-saving opportunities.
3. Enhancing Staff Happiness
- Flexible Scheduling: Staff can easily manage their shifts, request time off, and make swaps via the platform, enhancing work-life balance and overall satisfaction.
- Fair Workload Distribution: Tempo helps distribute shifts evenly, preventing burnout and boosting staff morale.
4. Scalability and Customization
- Scalable for Any Practice Size: Whether you’re managing a small practice or a larger network, Tempo can scale with your needs and be tailored to specific operational goals.
Conclusion:
Tempo’s dynamic rostering, cost efficiency, and staff-friendly scheduling make it the ideal solution for GP practices looking to optimize operations and improve both patient care and team satisfaction.
Tempo breakdown
Tempo offers robust financial management capabilities for GP practices, making it an invaluable tool for Practice Managers. Key features include:
- Payroll Integration: Automates payroll data, including overtime, TOIL, leave, and sickness adjustments, reducing manual workload.
- Detailed Cost Reporting: Produces reports on workforce costs, team-specific budgets, and service line spending, providing insights into practice expenses.
- Budget Segmentation: Allows segmentation into team budgets and service line budgets (rota and appointment design), which can intersect to give a comprehensive view of financial performance across teams and services.
- Time Versioning: Creates a dynamic timeline of costs by tracking changes in staff plans and service design over time, supporting long-term budget planning and financial forecasting.
These capabilities provide Practice Managers with the tools needed for strategic financial oversight, efficient budgeting, and informed decision-making, ultimately helping optimize practice operations and maintain financial health.
Tempo offers comprehensive HR management features tailored for GP practices, enhancing workforce efficiency and engagement:
- Dynamic Rostering & Leave Management: Automates scheduling adjustments for absences, meetings, and TOIL, ensuring smooth operations.
- Line Management Tools: Supports detailed oversight of staff roles, appraisals, and work plans, allowing managers to monitor and support staff performance effectively.
- Permissions and Teams: Provides multiple management accounts with defined permissions, ensuring team-specific oversight and clear role distinctions.
- Payroll & Reporting Integration: Links HR data with payroll and reporting, streamlining workflows and reducing manual tasks.
These HR tools create an organized, responsive approach to workforce management, supporting fair workload distribution, compliance, and staff satisfaction.
Tempo's dynamic rostering system is designed to automatically adjust staff schedules in real time to ensure seamless operations for GP practices. Key features include:
- Real-Time Adaptation: Tempo dynamically modifies rotas to accommodate absences, meetings, staff supervision, and training needs. This reduces manual scheduling tasks and ensures that the right staff are available to meet patient demand.
- Rule-Based Automation: Tempo uses predefined rules to handle various common scenarios, such as on-call shifts, leave, and dependencies between staff roles (e.g., GPs needing support from nurses or admin staff). This automation ensures consistent and fair scheduling practices.
- Flexible Capacity Management: The system allows for demand-based adjustments, which means that staffing levels can align with fluctuating patient appointments and seasonal changes.
- Comprehensive Service Design: With Tempo, Practice Managers can plan rotas that integrate with appointment schedules, ensuring resources are allocated effectively to meet both routine and unexpected needs.
- Insights for Future Planning: By tracking historical schedule changes and patterns, Tempo supports long-term workforce planning, helping practices better anticipate and prepare for future demand.
Overall, Tempo’s dynamic rostering system streamlines workforce management by automating complex scheduling decisions, reducing administrative burdens, and improving the reliability of service delivery in GP practices.
From a strategic manager’s perspective, Tempo offers an integrated, adaptable scheduling and planning framework:
- Annual Planner with Year-Weeks: The Annual Planner provides a tailored seasonal view of the practice’s needs, using year-week taxonomy to manage capacity and demand across the year.
- Dynamic Rota Templates: Equipped with time period versioning and alternate-week rotations, these templates support flexible, evolving rotas that adapt as the year progresses.
- Integrated Perspectives: Managers can seamlessly connect annual planning with weekly views, providing insights from a seasonal overview down to specific weekly needs, supporting informed, data-driven decision-making.
Tempo’s comprehensive structure aligns short-term operations with strategic, long-term goals.
Tempo's Appointments and Spending Report provides strategic insights by analyzing appointment data alongside financial spending. This report helps managers understand resource utilization, identify areas of high patient demand, and track service costs. By connecting financial data with appointment patterns, Tempo enables managers to adjust budgets and optimize service offerings, ensuring both cost-efficiency and enhanced patient care. This powerful reporting tool supports effective financial planning and informed decision-making at all levels of practice operations.
Tempo use cases
Powerful views of a hitherto invisible set of planning and operational data, enables you to see clearly.
Clinical systems offer very little in the way of strategic planning, because they don't capture that data. We realised that within practice operational planning and day-to-day practice operations, there is a huge amount of important useful data being generated and then largely lost! On top of this, there is a complex set of operational rules being held onto by operational managers who have to apply these each week, alongside handling day-to-day 'real World' changes.
For many practices, this has been just about manageable but they face a growing amount of complexity from more complex staff roles, flexible work plans and working at scale. Practice managers need to get to grips with this operational data in order to be in control and plan the financial year but, with such complexity, it's difficult to know where or how to start.
Tempo therefore creates that starting point for a practice manager by creating a useful strategic view within a few weeks and an incredibly powerful set of views within 3 months!
By onboarding your fundamental data sets and standardising the way you work, Tempo quickly creates a view of the organisation over time that enables clear strategic thinking, planning, transparency, equity and reporting.
In Tempo, your operational rules are built-in, by your design and our configuration. This enables Tempo to create powerful time saving rota and leave intelligence, to calculate equity among teams and to semi-automate repetitive processes such as supervision, training, meetings, overtime, TOIL, entitlements and more.
Tempo e-rostering has been designed and tested by practices. It is the only e-rostering solution that can properly handle the complexity of Primary Care.
Our template approach + rules intelligence + semi-automations can speed up your rotering and reduce errors to zero.
- Makes it easy to standardise all-staff rotering, capture all types of work and integrates time-off, TOIL and overtime with rotas
- Makes it easy to plan rotas for demand variations and shows you how your plans compare to real capacity
- Crunches the complexity of rota dependencies, supervision, meetings, work plans, leave and equity among staff
- Supports rota teams with intelligent semi-automation, reducing time-consuming tasks to seconds
Tempo provides a team design and capacity modelling functionality where planning becomes easy. Use leave rules to determine true capacity over time. See the difference between pro-active and re-active capacity. Compare against service lines and see appointment counts.
Dynamic leave, TOIL and sickness management are integrated with your capacity and Tempo calculates all entitlements and remaining leave, in real-time and connects this to your capacity planning and rotering.
The Tempo Annual Planner makes it easy to see your whole workforce capacity from different perspectives, alongside leave and rota designs. This timeline style overview makes it easy to see any potential future challenges in advance and plan changes to meet them.
Demand & capacity management
RAG & capacity
Rotering & more
The Foundry model
calculating
box
for your capacity
Defining a problem
Demand & capacity
Capacity planning
Targets & templates
How Tempo transforms every day operations into demand & capacity management
Tempo contains
Bringing the key parts of operational data together to create a demand & capacity system that all managers and staff can interact with, easily
Rotas & templates
Making complex rotering simple to manage, includes Supervision, meetings, rotation & equity, season planning and targets
Staff record & HR
Combines all staff into one place, into pools: partners, salaried, flexible staff, locums, externally contracted & shared staff.
Key elements of HR data become an active part of demand and capacity.
Teams
Teams have many options in Tempo and provide a powerful basis for line management, leave management and capacity management
Service lines, budgets
Create any service lines, with rotas, slots, teams and more. Connect your targets and budget lines
Finance data & intelligence
Tempo handles advanced staff costing, planning and forecasting as well as monthly overtime and flexible staff costs
The thinking of Tempo
All time should be counted within a day
A minute is important
The complexity of capacity is separated, organized & connected to time
See thru the complexity & model in a dynamic way. The parts combine to create the whole.
Leave is part of capacity & cost
Leave helps to plan service delivery and rota design
Demand becomes a set of rota targets
Demand can modelled and used as a basis for targets, as a planned response to demand intelligence over a year.
Combined operational intelligence
Tempo is the first platform for GP practices that brings together a locum network, the whole workforce rota, leave, finance, HR and clinical system data.
Providing a single place to manage these dimensions not only creates a genuinely useful digital-first solution for practices but it provides the basis for easy, powerful, demand & capacity management and the control & stability that Tempo boasts of.
Network capabilities
Tempo creates a Flexi pool of staff resources and a network of employers and brings sharing, delegation and collaboration options to workforce and rotas. This maximises the staff resources of a neighbourhood and helps to realise the potential of Practices, PCNs & Federations, working together.
Cost effective benefits for patients practices and the local system
Tempo isn’t just about managing demand & capacity. It’s about what you can do when you take control over demand & capacity.
Patients
Demand and capacity planning improve access to care
Improved continuity of care for ‘most complex’ patients
Improved satisfaction with quality of care
Practice
Improved staff wellbeing and retention
Reduced locum spend by rota planning
Savings of £25Kper year (circa one WTE administrator)
Integrated HR and leave management can replace existing HR systems
Financial budgeting and reports, link with payroll and accounting systems
System
Independent analysis of a 3 year period:
A reduction in 12,480 non-elective bed days
A Reduction in 170 ambulance conveyances
751 fewer A+E visits
Tempo system
Integrated
Who we are working with
Tempo is being used by practices across the South, from Brighton, to Swindon, in Frimley & London. Hear what they have to say about the difference its making to them.
Charter Medical Centre, Brighton
Charter were the first practice to come onboard, after Foundry, and partnered with us to Beta test Tempo for the first year. Start: Jan 2023
“CQC inspector loved the look and capabilities of Tempo during today’s mock inspection”
Lime Tree Surgery, Findon
Our second practice and considered an important partner. Start: Feb 2023
“We have only been using Tempo for a few weeks and, already, it has started to save us time and stress. It is doing a lot of the complex staff work plans, time-off, entitlements , overtime and TOIL calculations for us. This is already saving us many hours per week. As an organisation, we have not even begun to tap the potential of rotering in Tempo. This will no doubt create more time savings for us and, crucially, support longer term demand & capacity planning”
Blackheath Standard Practice, Dulwich
Another early adopter, who has helped us to refine our product
North Swindon Practice & PCN
We connected with this practice at an ANHS conference in July 2023 and began working with them in Jan 2024
“Everything we do will be based on data. I’m a big advocate of data analytics and use”
“Everything is getting away from us and the old ways of doing things is not going to work”
Nexus Group, Frimley
Nexus were impressed by the business intelligence of Tempo as well as its capability to manage their operations at scale. Start: Feb 2024
Foundry Healthcare, Lewes
Foundry are the original partners in the Tempo development journey and could be considered an incubator.
Foundry’s operational usage of Tempo has evolved, alongside the evolution of the product and is, for now, the most advanced user of Tempo
Savings estimator
Tempo enables savings for almost all aspects of operational management and, because it enables working at scale, the savings increase at scale.
Our on boarding program
GET IN TOUCH ABOUT TEMPOTempo – Right Patient Right Clinician Right Time
- Tempo is a rotering solution for Practices and PCNs that actually works !
- Created by Foundry PCN and GPnetworks, Tempo is a proven technology, endorsed by the AHSN
- Featured in the Fuller Stocktake and the Primary Care Access and Recovery Plan
- Tempo is potentially a lot more than a rotering solution
- Designed by GP’s for GP’s, Tempo is the only rostering platform that works in the complexity of today’s primary care
- Giving practices control of workforce and financial planning
- Insights and planning enables learning from this year to plan next year
- Improving patient outcomes, staff satisfaction and practice profit at the same time
- Enabling Practices PCN’s and Federations to work in collaboration
Time is precious
Save administration time
- Tempo brings together back-office functionality for individual staff, practices, primary care networks, GP federations, including capacity and skill mix planning, workforce and HR management, rostering and room coordination,
Reap the benefits of effective planning
- Business intelligence and financial management combined with integration with clinical system data provides meaningful insights into the impact of operational design on clinical outcomes and quality.
- Foundry reduced avoidable GP appointments to 4.5%, reduced high user patient use of appointments from 40 to 30% of appointments, saved 12,500 hospital bed days, improved staff satisfaction and retention whilst improving partner profit levels to allow reinvestment in our staff increasing staff pay.
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Core goals
Operational metrics
Transforming primary care: The Foundry model
“This approach has improved continuity of care, improved access to a range of services through partnership working, and better utilised additional roles, such as pharmacists, nurses, paramedics, physiotherapists, social workers and those working on behalf of the voluntary sector…
Foundry’s top 5% of frequent attenders only use 30% of GP consultations compared with 40% elsewhere, and it has reduced the number of appointments being ‘avoidable’ from 9% to 6.5% in late 2021[compared with average of 27% in other primary care services].”
– Fuller report
The Team
Clinical Director of Foundry PCN
GP Partner for 12 years
NHS Clinical Entrpreneur Programme Alumni
MD of Foundry PCN
Former CCG Accountable Officer & Chief Executive
30 years experience in senior NHS management
MBA from Cass Business School
Chair & NED supporting third sector organisations in healthcare
25 years experience developing digital & leading change
Co-Founder of GPnetworks, leading workforce solutions tool adopted across South East England
Find your home within the network
CONNECT WITH FOUNDRY
We build connections to share our ideas and learn from other organisations.
Get in touch with us about Tempo
If you are a GP practice with an existing account on the GPnetworks network or a new practice or PCN, wishing to start a conversation about Tempo, please use this form to reach out to us.
Safety & Security and IG
With Tempo your security is front and centre
Tempo uses no patient information and a minimal of PID for the staff of your organisation.
The bulk of Tempo data is generated by operational design and operational activity.
Tempo is compliant with modern NHS IG and Digital security standards.
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On the technical side, we employ all best practice security methods, including patch management, log analysis, data retention and penetration testing and have a planned operational contingency policy.
More details are available on request
We also provide you with a ready-made, completed DPIA , to help with your IG side of things.
The System & safety
Having grown out of primary care we have a deep understanding of the importance of information governance and data security.
NHS Data Security and Protection Toolkit standards met.
DPIA
We have produced a template Data Protection Impact Assessment (DPIA) for your assurance and for your Information Governance team to enable the smooth process of on boarding you onto our system.
