There are few possible reasons for this: Drop downs are designed to provide intelligence – that is to say that they try to show staff names, ranked, according to a useful set of rules Eligibility Suitability Equity The first of these, eligibility, is what could cause a staff member not to show in a drop…
Category: troubleshooting
Not able to self-assign
I put on a session in my Tempo rota but some or all my eligible staff cannot see the session in their Staff app Schedule. Reasons: Main reason: the session is not advertised for self-assignment. This is something set at the rota level or at the individual session level – by the rota team Other…