HR, docs & certificates

The staff user perspective

A staff account user is able to manage all their documents and certificates within their Profile as well as add any additional qualification or competencies to their Profile.

These help employers they connect with to see their suitability for particular types of work.

The principle is that, the information they create within their Profile is shared with the employers they choose to connect with, within the network. Many employers have a hub so using the hub management section of their account, they can control which hubs they are connected with. As well as this, if they choose to be visible as a locum in the network, practices can see their profile information and request them for cover.

Hub interactions with their information

Hubs maintain and manage a workforce within their account. They onboard staff users that join their hub by verifying the information that the staff user profile shares with their hub and generating their own compliance process and compliance related information, stored at their end. Once a hub has onboarded a staff user, they will enable the user within their hub. This means they are eligible for assignment to requirements within their hub rotas.

They can leave a hub by disconnecting within their hub management screen. This removes their information from the hub but not a history of their rota activity or the information the hub may have generated related to your compliance for the hub.

Hub requirements

Hubs can have slightly different document / certificate requirements. These are expressed through the docs and certs management in their account as required or not required documents. Generally, it’s best for a staff user to upload as many documents and certificates as possible into their profile to maximise their opportunity with hubs.

Expiry dates

Some certificates have expiry dates. These can be set when a staff user uploads the file to their profile. Hubs can also see any relevant dates. Expired certificates are the same as not having a certificate uploaded in that they can prevent a staff user being compliant to a hub and not being eligible to work in that hub.

Reminders

The system will send document expiry date reminders to staff and hub users in advance of a document in a profile expiring and another notification when a document expires. Hub administrators can also see expired documents and will also be notified by the system when an active member of their hub workforce has a document expire.

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